What makes sleep technicians suitable for the important role they play in your organization? They have certain characteristics which set them apart and help them provide the care patients require. These traits allow them to deal with different situations in a sleep center.
Successful sleep technicians have the ability to pay attention to detail. This skill is required for almost every task they undertake. It helps them:
Everyday, technicians deal with patients with sleep conditions that make them difficult to handle. With compassion, they can better deal with such patients. Some patients present a number of problems stemming from sleep conditions. Some are fatigue, cognitive impairment, lapses of memory, impaired judgment, malaise, tremors, hallucinations and confusion.
Even when a patient is being difficult, a compassionate sleep technician can understand the reason behind it. This will allow him to interact with the patient and provide care without being judgmental. A compassionate sleep technician can make a patient feel understood. This can go a long way in making the patient feel comfortable with the technician. Research shows that some patients refuse to go for sleep study or treatment if they feel that a technician is judging them.
Sleep technicians have the technical know-how required to conduct sleep studies. They have to pass certification examinations to get hired by an accredited sleep center. Here are some of the technical aspects that certified sleep technicians have to know:
Sleep technicians generally have good administration skills. They should remain in control of a situation and handle multiple tasks simultaneously. They meet patients and interact with them on a regular basis. When patients or physicians request information, technicians should be able to provide it. Depending on the situation, the data may have to be retrieved from a system or generated afresh. The technicians also have to know how to use a filing system for storing important information.
Of all the characteristics in a sleep technician, the ability to communicate effectively is the most important. Sleep technicians should have good verbal and written communication skills. There are three groups of people with whom a sleep technician interacts on a regular basis at a sleep center. They are - patients, primary healthcare providers and other sleep technicians.
With primary health care providers, sleep technicians have to discuss the core issues diagnosed in a sleep study. They have to make recommendations based on the diagnosis. Sleep technicians have to communicate with peers when they work together on a case. They also have to inform patients about the steps in the sleep study and related interventions. Sleep technicians will also have to reassure patients about the fact that sleep studies are safe.